Verify Your ok ww Account for Withdrawals
We ask for identity verification before your first withdrawal to protect your account and comply with financial regulations. The process takes a few minutes: upload a clear photo of your national ID card or passport, then a selfie holding the same document. Our team reviews submissions during business hours. Once approved, the verification stays active and you won't need to repeat it
unless your documents expire or we detect unusual account activity. Verification also helps us recover access if you ever lose your login credentials.
- Prepare your identity document — Have your national ID card or passport ready in a well-lit space for a clear photo.
- Upload document and selfie — Take a photo of the front of your ID, then a selfie holding the document next to your face.
- Submit for review — Send the images through the verification screen; we'll email you once the review is complete.
- Approval unlocks withdrawals — After approval you can withdraw to your registered bKash, Nagad or Rocket number anytime.