What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact information, and the mobile wallet identifiers you use for bKash, Nagad or Rocket transactions. Payment data is captured at the point of deposit or withdrawal to verify the transaction and match it
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to your account wallet; we do not store full wallet PINs or card numbers on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. If you
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contact support, the conversation record is retained so we can follow up accurately. We share data only where required by applicable law or to process your payment through the relevant mobile money rail. We do not sell your personal information to third parties. Your use of
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this service is subject to the laws of your jurisdiction, and eligibility varies by region — if local law restricts access, this policy does not override that restriction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.